Effective as of November 14, 2024
Orders placed before noon CST during our regular business hours will ship on the next business day as long as there are no issues with your order (e.g., missing order information, notary commission certificate, etc.).
If your order includes a notary application, it will ship once your notary commission is issued by Texas state’s notary authority.
Need it sooner? Please call our Customer Support Team at 512-696-1559.
We charge a fixed shipping rate that is displayed at checkout. Our shipping rates and delivery estimates are as follows:
-U.S. Postal Service (4-7 Business Days): $7.95
Currently, we only ship within Texas.
Once your order is shipped, we cannot modify it. This means we cannot change the delivery address, or item(s) within the order.
Your tracking number can be found within your shipping confirmation email, which is sent to the email address used to place the order. You can also find the tracking number on your order history page in your account. Tracking numbers may take up to 48 hours to validate.
TXNotaryForm.com (SIMARGL LLC) is not responsible for any products that are damaged or lost during shipping. Once your order is shipped, we no longer have control over the delivery process. If you suspect your package is lost, stolen, or damaged, we recommend that you file a claim with the shipping carrier. However, TXNotaryForm.com (SIMARGL LLC) will promptly provide a replacement for any undelivered or damaged orders.
We make every effort to verify the shipping address provided at checkout to ensure it is recognized as valid by the USPS. If we are unable to validate your address, we will place your order on hold and contact you via email to request an updated address. TXNotaryForm.com (SIMARGL LLC) will not be held responsible for delays or loss of your order if you provide an incorrect shipping address.
If TXNotaryForm.com (Simargl LLC) receives an incomplete notary order or application, or if you fail to provide the necessary notary commission certificate or information needed to process your order, we will notify you via email, USPS mail, or phone to request the missing information. If we are unable to process your notary order or application within one year from the date it was received on our website or by mail due to a lack of information from you, we will no longer be obligated to fulfill the entire order, and no refund will be issued.
Please note the following:
- Error and Omission insurance policies and notary bonds are non-refundable.
- Notary courses are non-refundable.
- Engraved and customized orders are non-refundable once the manufacturing process has begun and the item is custom-made for you. However, if you are not satisfied with the customized order you received, please contact TXNotaryForm.com. These cases will be evaluated on a case-by-case basis.
You have a short period to cancel orders after placing them online or receiving them by mail. Orders that have already been shipped or are in the customization process cannot be canceled or refunded.
If you receive a product that is damaged or does not meet your specifications, please contact us by phone or email. We will provide you with a replacement at no additional cost.
If you have any questions, please contact:
SIMARGL LLC
121 N Blanco st
Lockhart, TX 78644
Email: info@txnotaryform.com
Phone: 512-696-1559